Xerox printer not recognizing new toner. Make sure the foil or plastic strip covering the vent hole was removed if it is a new cartridge. Inspect the inside of the printer for the connection point. Carefully remove your toner cartridge and place to one side on a flat surface where it will be safe. Note: If your printer has two black toner cartridges (K1 and K2) and the problem is with the black toner, insert a black toner cartridge in K1 position and close the toner door. Apr 6, 2022 · After replacing the toner and the message still appears. Nov 2, 2020 · When the printer has powered on, reinstall the toner cartridge and try your job again. ca If the WorkCentre 6515 shows yellow toner empty errors with new cartridges, clean the drum unit and toner contacts carefully. Jan 5, 2024 · The machines are shipped with “Worldwide Neutral” Toner Cartridges. However, most issues can be resolved with the troubleshooting steps and DIY fixes provided in this guide. Refer to Remove and Re-install the Toner (Dry Ink) Cartridge. When the cartridges shipped with the machine are installed, the machine is set to Worldwide Neutral configuration. Dealing with a printer that won’t recognize a new toner or ink cartridge can be a frustrating experience. If the problem persists, contact Support for additional assistance. Make sure the printer cable connecting the printer to the PC is not loose. You're either putting sold toner in a metered machine or visa versa. If you're on a supplies plan and got it from xerox, then it could be a bad cartridge. Toner supply level readings are unreliable with non-genuine toner. Dec 7, 2018 · If you use non-genuine Xerox supplies, Xerox cannot guarantee print quality or the life of your printer. IMPORTANT: Place any suspected defective cartridge that is removed from the printer in protective wrapping/packaging material for situations where it may still be a functioning cartridge. Residual toner or debris can cause false readings. Remove the cartridge from the printer and gently wipe the cartridge's computer chip with a cloth or paper towel. When the first toner cartridge is replaced, the Geographic Differentiation Code and Toner Cartridge Type are automatically changed to the same settings as the new replacement cartridge. Once this is set, the Mar 4, 2024 · Incompatible Toner Message Product support for: VersaLink C415 Color Multifunction Printer Article ID: KB0134265 Published: We would like to show you a description here but the site won’t allow us. First, Reseat the new toner cartridge and if it doesn’t work try a new toner cartridge. Apr 14, 2022 · Here are the steps to follow: Power down and unplug your printer. Jun 21, 2021 · Remove and Reinstall Toner Cartridge. . Need toner conversion. If message still appears, Power Off the machine by pressing the Secondary power switch. Inspect the cartridge for the metal contacts. Jul 15, 2021 · Install another new Toner Cartridge. See full list on quest4toner. ltsdivh mbdgp scqy rddenlk ldkhv btwxdv xcmclb lkjfh kscptc jwkn